TalaRhythm Academy Privacy Policy
At TalaRhythm Academy, we are committed to protecting your privacy. This Privacy Policy explains how TalaRhythm Academy collects, uses, discloses, and safeguards your information when you visit our website, enroll in our programs, or interact with our services. We comply with all applicable data protection laws to ensure your personal data is handled responsibly and securely.
Information We Collect
We collect various types of information to provide and improve our music education and arts services. This includes information you provide directly to us, as well as information collected automatically when you use our online platform.
- Personal Identifiable Information (PII): This includes details such as your name, contact numbers (phone, mobile), email address, postal address (for physical correspondence or instrument rentals/sales), and payment information when you enroll in lessons, workshops, or purchase instruments. For students, this may also include age or birth date to tailor lessons appropriately.
- Demographic Information: While not typically collected for direct identification, we may gather general demographic data, such as your general location (city/province), primarily for analytical purposes to understand our audience better.
- Usage Data: When you access our website or online classes, we may automatically collect information about your interactions, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This helps us understand how our online platform is used and improve its functionality.
- Communication Data: Records of your communications with us, including inquiries through our contact forms, emails, or phone calls, are kept to address your requests and improve our customer service.
How We Use Your Information
The information we collect from you is used for various purposes related to providing our music education services, improving our user experience, and fulfilling our operational needs.
- To Provide and Manage Services: This includes enrolling you in music lessons, theory courses, or workshops, processing instrument rentals and sales, and managing your attendance and progress.
- For Communication: To send you important updates, class schedules, reminders, invoices, and information about our services. We may also respond to your inquiries and feedback.
- To Personalize Your Experience: To tailor our educational content and services to your specific needs and interests, such as recommending suitable courses or instruments.
- For Internal Operations: Including data analysis, identifying usage trends, assessing the effectiveness of our promotional campaigns, and improving our online platform and physical facilities.
- For Marketing: With your consent, we may use your information to send you promotional materials, newsletters, or information about new programs, events, and special offers from TalaRhythm Academy.
- To Ensure Security: To protect against fraudulent or unauthorized transactions, and to manage risk exposure.
Disclosure of Your Information
We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, email delivery, and marketing assistance. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of TalaRhythm Academy, act in urgent circumstances to protect the personal safety of users of our services or the public, or protect against legal liability.
- With Your Consent: We may disclose your personal information for any other purpose with your express consent.
Data Security
We implement reasonable technical and organizational measures designed to protect the security of your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within the timeframe required by applicable law.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
TalaRhythm Academy
2847 Mabini Street, 3rd Floor,
Cebu City, Central Visayas, 6000
Philippines